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Review of: Wagamama
5.3/10  
Date: 27-08-2007
Reviewed By: ailemrac
Average Score: 5.3
Asian Japanese
Cafe
Subiaco
cnr Roberts & Rokeby rd
Subiaco
9388 6055
Food: 4
Service: 5
Atmosphere: 7

I would just like to say I used to work in Wagamama and the reason the food quality is not so hot is due to the way the kitchen staff is treated. Management pays us about 8 dollars after tax for an hour of work and they overwork us to the bone. I mean, when it was busy, with only two people at each food station in the crowded kitchen, there would be 20 orders coming in at once(I kid you not) and it was a struggle with two people to make these orders as it was but it would end up with one person cooking all the orders and the other running around preparing more of the meals that have run out. The two people on each station were responsible for not only preparing and cooking the meals but also cleaning the kitchen, keeping track of the stock and making the dessert orders. So, it was pretty common for the food to get burnt as we had too many things with too little provisions made to accommodate the extra load. We are supposed to be given a hour long break but we were forced to go back into the kitchen after about 15 minutes to prepare the meals. This is the only break we would for a day long eight hour shift. Most of the kitchen staff quit after a month of this so they have a high turnover rate. Just thought I would explain why the food quality is not so good. Cheers!



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I have been here and I agree - 3
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Comments - ( Click Here to join up, so you can post a comment! )

Date: 2:42 pm 6th Sep 2007

Name: Libby

Host: proxy.dpi.wa.gov.au

I want to love Wagamama, the fit out is awesome and the concept is fantastic and fresh. However, there are just so many better tasting and better value options out there for Asian food (many of them within walking distance!)

I have been to Wagamama three time in the past two months and the food is not consistently good while the service is consistently very average. After our last dining experience we decided to give up on Wagamama and rekindle our love of other local Asian restaurants.


Other Reviews [3]
Very trendy looking inside and out, located right at the Subiaco train station. Wagamama's was in my opinion a little over rated. Food - We thought we would try the bench mark J...[more]
We went here for a quick meal early on Friday night. We have been here before in the past and have found the service can vary a little, although the food is tremendous. I had t...[more]
Whilst the service and atmosphere at Wagamama are fine the food is not. I had been recommended against going by three different people and thought I had to give it a try for myself...[more]