Perth Food Review

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Date: 6:47 am 18th Mar 2009

Name: cross

Host: colomail.heatcraft.com.au

Thats great! For such a top score its a shame you didnt mention what you had for your mains..

Date: 8:25 am 18th Mar 2009

Name: chimera

Host: 124-169-184-20.dyn.iinet.net.au

"I think these people need to grow up if you havent got something good to say about something then dont say anything at all!"
-->While I won't doubt the possibility that after this long the service may have changed (possibly improving from the abysmal standard long ago..), I don't think its very nice to devalue the dining experiences of other people who dined here - good or bad...

Then again, like I said, maybe they really have picked up their game...?? Who knows..

"Everyone always complains saying how the food takes a long time and Im sure everyone wants a booking at 7.30pm so like it or not when everyone walks in together someone is going to have to wait"
-->In my opinion, this is the responsibility of the floor staff, in that the orders are taken in an orderly fashion, well spaced apart, so as to not overload the kitchen all at once.. Drinks can be served first, and maybe nibbles like bread or dips..

Date: 1:36 pm 18th Mar 2009

Name: bdc

Host: dialup-106.bekkers.com.au

I think people need to remember that this is a review site. If people only say good things it loses its value somewhat.
Also, restaurants - like most service industry businesses - need to carefully manage client expectations. If you tell a client their food will be five minutes and its twenty - not too happy. If you tell a client that it'll be twenty minutes, they accept that, then it comes out in fifteen - happy client. Always under promise and over deliver IMHO.

Date: 3:09 pm 18th Mar 2009

Name: Tony

Host: mail.freshfield.com.au

I concur bdc.

"if you havent got something good to say about something then dont say anything at all!"

While that is a good philosophy for engaging in light conversation, I don't think it relates to restaurant reviews as well.

Date: 5:41 pm 18th Mar 2009

Name: cross

Host: c247-070.blackberry.net

I can't agree with you guys enough! I don't think there are many reviews out there that have not given some form of critisism,constructive or not.

Date: 11:26 pm 18th Mar 2009

Name: loki

Host: 203-206-40-1.dyn.iinet.net.au

Somehow, this review sounds like it may have been posted by an Incontro insider / staff... But then again, I see conspiracy theories everywhere..

Date: 3:03 pm 19th Mar 2009

Name: Tony

Host: mail.freshfield.com.au

That's what I suspected at first loki. Coupled with cross's first comment, it does smell a bit fishy. Bias reviews tend to mention all the food or none of the food, but state everything was fantastic.

Date: 5:31 pm 19th Mar 2009

Name: chimera

Host: 124-169-184-20.dyn.iinet.net.au

Agreed.. Having only good comments completely defeats the purpose of a food review site in the first place..

Reading it in the light of 'this-smells-a-little-fishy' context kind of puts a whole new perspective on the review........

Each sitting basically means that a restaurant would have multiple bookings at similar time slots.. Does this give them an excuse to take longer to serve..?? No.... Its up to any establishment not to overload themselves at anytime...

So because Perth is underserviced we should lower our expectations when dining out..??
Even so, I think many other restaurants are NOT showing signs of such a situation...

Date: 4:00 am 4th Apr 2009

Name: Mayo

Host: C-59-100-206-120.per.connect.net.au

Guys, This is totally inappropriate saying that I am a staff member, where do you get off! I think constructive critasisum is a great thing but to completely bag the place like I had read in the past is outright wrong! Im sure this isnt the only resturant that has been dissed on this site, but there is a fine line crossed when you turn people off a restaurant because of your one experience good or bad! I think all restaurants have felt the pinch over the last few years with staffing I know I have mates in the game. Dont lower your expectations just dont make a judgement on one experience!

Date: 4:02 am 4th Apr 2009

Name: Mayo

Host: C-59-100-206-120.per.connect.net.au

And by the way I had the Fish of the Day which was pink snapper and my freind enjoyed the Crustacean Plate which came from the Pizza Oven!

Date: 12:59 pm 4th Apr 2009

Name: cross

Host: c247-074.blackberry.net

Hey slow down, nobody actually accused you of being an insider. Its just that we have had a few questionable reviews lately. Maybe a few things could have been worded a bit differently from both parties? I hope this response to your review dosn't discourage you to submit future reviews or discussion as that would be ashame..

Date: 6:24 pm 4th Apr 2009

Name: chimera

Host: 203-206-79-128.dyn.iinet.net.au

Tony mentioned before that many restaurant staff submit reviews to boost business, especially during such a time.. You can't blame us for being curious towards a few of them.. Like cross mentioned, I don't think we made any accusations, just raised a few questions that's all..

No offense but you're being really defensive here.. You were certainly in place when you mentioned the need for people to grow up..?

p/s: You mentioned you had a party of 4, what did your other two mates have just out of curiosity..?

Date: 11:23 am 5th Apr 2009

Name: Tony

Host: 124-169-203-173.dyn.iinet.net.au

Apart from offensive or abusive comments anything goes on this site, it is an open forum and I want people to say whatever they think. If people think you are a spy committing culinary espionage, then you shall be exposed!
Let me add some more fuel to the fire; your defence of the aforementioned accusations seem to imply some kind of truth to the original subject. Perhaps not a staff member, but you mention you have ‘mates in the game’.
I vet every review that gets submitted; I have deleted dozens of suspect ones too full of praise with a distinct lack of content or overly harsh ones with outlandish claims of trips to the hospital after eating certain dishes.