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Review of: Cafe Bella Rosa
4.0/10  
Date: 12-11-2008
Reviewed By: yamchi
Average Score: 4.0
Italian
Cafe
East
897a Albany Hwy
Victoria Park
9472 5300
Food: 2
Service: 5
Atmosphere: 5

T his restaurant is terrible. They literally are trying to scam their customers. I just had dinner with my girlfriend there. I ordered Tortellini Carbonara and my girlfriend ordered Chilli Mussells. I asked for some parmesan cheese for the Tortellini Carbonara and they charged me $2 for this. The Tortellini Carbonara was extremely salted so that i couldnt taste it properly. When i got home i was sick from the food and was on the toilet for one hour.

The Chilli Mussells were average and they came with no bread.
We paid $4 for plain white bread.

The restaurant is BYO BUT they charge you for corkage. I brought in a bottle of red wine and they charged me $1.50 despite the fact i opened and poured it myself. The manager said the charge was for the use of the wine glasses! The waiter didnt even know i had this bottle and the glasses we used were water glasses.

When I looked at the receipt after paying i also realised i was charged $2 extra for the parmesan cheese. I think this is ridiculous given there are parmesan cheese shakers on every table.

SCAM: The restaurants menu has "Chilli Mussells: $19.50" it is listed in the menu under appetiser. When we came to pay, the manager said we owe $22.50. This price is listed no where on the menu. The manager claimed that they were serving us a main course of Chilli Mussells and thats why it was $22.50. In the menu there is no main Chilli Mussells or the price of $22.50. Basically if u order Chilli Mussells make sure they dont charge you $22.50! Its a sneaky way for them to charge u extra without even asking you whether you want the main or appetiser!

I asked to take some pasta home becuase i couldnt eat it (due to eat being over salted). I thought i would give it to my dog. They put it in a plastic box and when i went to pay THEY CHARGED ME $4.50 TO TAKE A PLASTIC BOX WITH LEFTOVERS HOME!!!!

Basically this restuarant is serving poor quality food and actively scamming its customers. Corkage, take away fee, over charged on 2 meals (extra cheese) and chilli mussells price which is not displayed on the menu!

WATCH OUT- CHECK UR RECEIPT! I went back and got $3 back after i checked the receipt and i realise i could have got back more.

I actually used an Entertainment card whcih got me 25 % off the total price.

The manager even scammed me at the end. I asked for $4 back and she said "No u get $3 back becuase u have a 25% discount card so im reducing how much we overcharged u by 25%" I didnt think at first but i realise this is complete BS. It doenst make any sense for her to take a 25% cut of moeny that i shouldnt have paid in the first place!!

PLEASE BE CAUTIOUS!

Cheers,

Simon



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Reactions (15)

I have been here and I agree - 7
46.67%
I have been here and I disagree - 3
20%
I will definitely steer clear of this place - 5
33.33%

Comments - ( Click Here to join up, so you can post a comment! )

Date: 1:52 pm 16th Nov 2008

Name: chimera

Host: 124-169-9-91.dyn.iinet.net.au

I have to agree, I came here to eat sometime ago and it just wasn't the best experience.. I don't remember much about the pricing except that it just wasn't worth it; service was horrible and the manager (if it's still the same one) was one very rude woman..

Just as bad as Christina's somewhere along the same stretch of shops.. A dining experience I really wanted to forget..


Date: 4:25 pm 18th Apr 2010

Name: dianehalliday1106

Host: CPE-121-209-120-69.bxzt2.wel.bigpond.net.au

I agree. Average food and poor service. The woman manager is rude and they have the gall to put an $8.50 bottle of water on everyone's table when they arrive without request. A total scam. BEWARE.


Date: 9:43 am 15th Jul 2010

Name: penn7

Host: CPE-124-182-90-214.lns4.fli.bigpond.net.au

i agree!!i heard one of the owners of bella rosa was the chef from christina's,food was not worth the money at all.


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