Establishment Detail: Jessica's
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| About [Jessica's] |
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| Menu [No] |
| Reviews [2] |
| 06-06-2006 : Cal : This review only relates to customer service at Jessica's. I have not eaten there and do not doubt that the food is very good. In fairness I have given these a moderately high score. My experience ...[more] |
| 03-02-2006 : Anon : The restaurant's decor was a little 80s. However, I was not disappointed by the service or food. Very attentive waitresses and friendly service. The food was excellent. I ordered a seafood tasting pla...[more] |
| Comments [2] |
| 06-06-2006 : Tony : I have to agree with Jessica's on this one. Perhaps they could have treated you a bit better, and maybe explained themselves, but I have to agree with the principle. Don't get me wrong I feel sympathy for your situation, but I don’t think Jessica's are at all to blame. I would never venture into a cafe or restaurant that I was not a paying customer of and ask to use the toilet. Even if it was an emergency, like in your situation I would probably expect to be turned away. I have two questions for you. 1 - Why didn't you ask your daughter if she wanted to go to the toilet when you were at the location where you had your meal? I assume they had toilet facilities there. 2 - If your daughter perhaps doesn't speak up about when she needs to go to the toilet before it becomes urgent, why was she not wearing a diaper? :: [original context] |
| 06-06-2006 : Cal : Thanks for the comments Tony. I will try and answer your queries: 1. We did and yes, they did have toilets there. 10 minutes after leaving she said she wanted to go. It may be fickle but probably not unreasonable for a three year old. 2. She will speak up absolutely, and is not in the habit of wetting herself, hence no diaper. It was as a suprise to us too. I suspect the event may have been more symtomatic of being told 'no' in a rather brisk manner having first politely asked to go. We have very occasionally asked to use restuarent facilites like this, maybe 4 or 5 times but we had never been told no before. In fact we have found people in Perth to very friendly and helpful. :: [original context] |